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Questions and answers:

Maria asks: I am a Ukrainian citizen in the UK. My passport has expired. Is there a way to travel back urgently to the Ukraine as my son has become seriously ill?
Expert's answer:
You can get a certificate for return to Ukraine via the embassy of Ukraine to the UK. Contact them directly to get the latest info about it.
Bogdan asks: Part 2. I'm not afraid that I would be denied entry to France, I'm more concerned that I'll be denied entry back to uk, could it happen? I entered uk and got residence permit with my extended passport and had no issues back than.
Expert's answer:

This is from an official document about UK residence permits:

"You must take your permit with you if you go abroad while you have permission to stay in the United Kingdom. You may have to show the permit to an immigration officer at the border when you leave the United Kingdom.

You will have to show it along with your valid national passport before you begin your return journey, and again when you re-enter the United Kingdom. The permit proves that you are allowed to return to the United Kingdom, but it cannot be used instead of a passport." Source.

So this means that having a valid international Ukrainian passport is still required to return to the UK and additional questions about validity may arise with an extended passport. You can also try to clarify this with UK Visas and Immigration. If time allows, then of course it is better for you to get a new Ukrainian international passport and avoid all possible problems, you will have to do it in the future anyway.

Bogdan asks: Can I still travel with embassy stamp extended passport. I live in uk and wish to go to france but afraid about possible difficulties
Expert's answer:

Officially, travel with an extended Ukrainian international passport is possible. However, there is a certain risk, as border services are not always willing to accept extended passports, especially when traveling by plane. Therefore, it is recommended to apply for a new passport to avoid problems at the border.

Passport extensions were a temporary measure aimed at helping Ukrainians who were forced to leave the country. The situation may change. Countries may tighten entry rules for citizens with extended passports. To be completely sure, it is better to have a new document that meets all international standards.

Sana asks: Hi, my Ukrainian mother international passport expires soon. It is very hard to get a slot in Ukrainian consulate in UK. But renewing passport slots are available. She is not mobile and it is hard for her to travel. My question is - her passport is not biometric, issued in 2014. Can they extend non-biometric passport, if yes, can it be done in one day? Many thanks
Expert's answer:

Yes, the validity of a non-biometric Ukrainian international passport can be extended and it can be done in one day, if you get a consulate appointment. Also it should be noted that it can be done no earlier than 2 months before the expiration date. Check the following official info about the process.

Usually, we don't recommend extending the validity of Ukrainian international passports, since Ukrainians with such extended passports often encounter problems when traveling. But if your mother is not going to travel, then this option is fine.

val asks: How do I renew a Ukraine identity card. This has expired, its for a child, living in the UK.
Expert's answer:

Embassies and consulates of Ukraine do not provide the service of issuing Ukrainian ID cards, only international passports. However, this does not mean that it is impossible to obtain an internal Ukrainian passport in the form of an ID card abroad.

The Ukrainian state enterprise Document has offices in several European countries (not in the UK). Therefore, you can contact the mentioned state enterprise in these countries, provide the necessary documents and receive this service.

Mariia asks: There is no expiration date on an internal Ukrainian passport, but for the application I need to enter this date. Any suggestions
Expert's answer:
Apparently you have an internal Ukrainian passport in the form of a "booklet", which does not have an expiration date, unlike the ID card that is currently issued as an internal Ukrainian passport. If in this application form you cannot simply leave this field blank, then contact directly those to whom you are providing this form and explain your case. You can also clarify this issue with the local Ukrainian embassy.
OleksLo asks: Can my passport made in Poland be delivered to an address in the UK?
Expert's answer:
As far as I know, a Ukrainian international passport can only be received in person at the place (usually an embassy or consulate), where the application for it was submitted. Such documents are not sent by mail.
Nataliya asks: I would like to renew my passport. I have lived in the UK for the last 9 years and I have an indefinite right to remain.
Expert's answer:
If it is about a Ukrainian international passport, you should get a new one via the embassy of Ukraine to the UK, check this official information with all the details. I don't recommend you to extend the validity of your expired international passport, even if you have this option, because Ukrainians with such extended passports often have issues crossing borders. Getting a new international passport will take more time, but you won't have these problems when traveling with it.
Svetlana asks: My 88 years old father has expired international Ukrainian passport. He has end of life situation now and wishes to go back to Ukraine to die. GP can provide with SR form (special rules end of life form). Can he travel with this form and his expired passport?
Expert's answer:

Based on information that I have found, your father still needs to have a valid document proving his identity and Ukrainian citizenship. But to return to Ukraine, it is not necessary to issue a new international passport. He can receive a so-called certificate of return (also known as identity card, white passport).

This can be done within one day. Official information on getting it is available on the site of the Ukrainian Embassy in the UK. I think you should try to contact the embassy directly to clarify all the details and perhaps, due to your urgent circumstances, they will be able to provide you with this service in a faster manner, avoiding online queue, which can take weeks.

Steve asks: How much does an Ukrainian citizen pay for having an international passport issued?
Expert's answer:
As of February, 2024, the state fees to issue a Ukrainian biometric international passport are 856 UAH (Ukrainian Hryvnias) or about 23 USD (20 working days) or 1,496 UAH or 40 USD (7 working days).
Dave asks: How long does it take for a passport to be issued for Ukrainian to travel to the UK? Are there flights from Ukraine to the UK at the moment?
Expert's answer:

As of December 2023, the state fees to issue a Ukrainian biometric international passport are 856 UAH (Ukrainian Hryvnias) or about 23 USD (20 working days) or 1,496 UAH or 40 USD (7 working days). There are no flights from Ukraine to the UK. No civilian flights are available in Ukraine at all at the moment. The embassy of the UK doesn't issue visas in Ukraine as well. A visa can be obtained in nearby countries.

As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, especially in parts of Ukraine controlled by Russia, before you are absolutely sure that this person is real. The first step is to talk to this person directly via something like Skype, Facebook, WhatsApp, etc. with a camera turned on.

Only after you have found a person with whom you can regularly speak directly (live video), you should arrange your live meeting in Ukraine (after the war in Lviv or Kyiv) or in nearby countries like Poland (during the war). A real person again can do it without your help, a fake one will find a number of issues why it is not possible or your help is required to do it. Otherwise you are doing it at your risk.

IAN asks: How much does a Ukrainian biometric ID card (not passport) cost to replace in Ukraine?
Expert's answer:
As of November 14, 2023, according to the site of the Migration Service of Ukraine, the total cost of the administrative fee for issuing a passport of a citizen of Ukraine in the form of an ID card within 20 working days is 450 UAH (13 USD), 10 days - 820 UAH (23 USD).
Yuliia asks: I have just married a British citizen in the UK. Can I change my passport surname in London Ukraine embassy?
Expert's answer:
At first, you have to change your passport of a citizen of Ukraine (an ID card). This service is not provided in the UK. Usually it is available only in Ukraine, but there are several documentation centers abroad now, which offer this service. You can get a Ukrainian international passport via these centers as well. But this service is also provided by the embassy of Ukraine to the UK, but probably it will take more time to get it via the embassy.
Dani asks: What documents do I need to renew my Ukrainian passport?
Expert's answer:

All the details of obtaining a new Ukrainian international biometric passport abroad are described in the following article on the site of the embassy of Ukraine to the US. The procedure will take several months.

You may be offered to extend your current passport, which is about to expire/already expired, but we don't recommend doing this. Although this can be done quickly during an embassy appointment, such an extended passport can cause a number of problems when traveling, so it is better to wait and get a new passport.

Linda asks: How can a Ukraine national get a passport in the UK?
Expert's answer:
Getting a new Ukrainian international biometric passport in the UK can be done via the embassy of Ukraine to the UK. If it is about getting a new internal Ukrainian passport (an ID card), this can be done in Ukraine and in several centers abroad.
Rob asks: Are there any restrictions on international travel using an biometric passport which has been extended by the embassy/consulate in London?
Expert's answer:

From the point of view of Ukraine, an expired Ukrainian international passport, which term has been extended at the embassy/consulate of Ukraine is still valid and can be used without any restrictions for travel, similar to a non-extended valid international passport.

However, in practice the situation may be different, and lately we have faced an increasing number of cases when additional questions arise regarding such extended passports when traveling between countries, since they are often displayed in databases as expired. The person with an extended passport has to explain that the passport is valid because it has been extended, but it doesn't always work. Therefore, we recommend to spend more time, but to obtain a new valid Ukrainian international passport as soon as possible, since relying on an extended passport is becoming increasingly risky and there may be difficulties with travel.

Lou asks: I am told that a biometric passport cost 700.00 US dollars for 7 day service. My question, is this true?
Expert's answer:
It is not true. As of August 2023, the state fees to issue a Ukrainian biometric international passport are 856 UAH (Ukrainian Hryvnias) or about 23 USD (20 working days) or 1,496 UAH or 40 USD (7 working days). These fees are published on the site of the Migration Service of Ukraine. The price is slightly higher (+540 UAH or 15 USD), if the person chooses to get a passport via the following state enterprise.
Ryan asks: Are there agencies in Odessa to help get an international passport?
Expert's answer:
There is no need to use the services of any "agencies" to get an international passport in Ukraine. The state fees to issue a Ukrainian biometric international passport are 856 UAH (Ukrainian Hryvnias) or about 23 USD (done in 20 working days) or 1,496 UAH or 40 USD (7 working days). The price is slightly higher (+540 UAH or 15 USD), if the person chooses to get a passport via the following Ukrainian state enterprise, here its office in Odesa.
Arko asks: Hello, I was wondering if there is any way a person could neutralize to being a Ukrainian citizen while being in UK, the person in question has a Ukrainian permanent residence permit and it was issued more than 5 years ago, due to the war the person fled to the UK with the residence permit. Can the person neutralize from abroad? Thank you
Expert's answer:

Having a Ukrainian permanent residence permit is not equal to having Ukrainian citizenship. If, nevertheless, we are talking about the official withdrawal from Ukrainian citizenship, then the main condition is that the citizen leaves Ukraine for permanent residence in another country and must first go through the procedure for leaving for permanent residence, and after arriving in the country of permanent residence, register with consular office of Ukraine. Otherwise, in the future, the termination of Ukrainian citizenship by withdrawing from it will be very difficult. Simply put, in this case, in order to undergo this procedure, the person will have to return to Ukraine.

I think that this person should not really worry about such procedures at all, if this person is not going to return to Ukraine and there is an opportunity to stay for a permanent residence in the current country of residence and it is possible to obtain citizenship of this country in the future.

Remy asks: Hi, my guest in the UK (H4U) has changed his first and last name and would like that reflected on his passport. How does he get an updated passport while he is here in the UK? thanks
Expert's answer:
Check the following article about getting a Ukrainian passport with a new last name while abroad. And here is the list of all centers where this service is provided.
Lewis asks: What is the process and cost for someone in Odessa to get a passport?
Expert's answer:
The process and conditions for obtaining a Ukrainian international biometric passport are the same throughout Ukraine. This service is provided by the local office of the Migration Service of Ukraine. As of July 2023, the official fees are 856 UAH or about 23 USD (20 working days) or 1,496 UAH or 40 USD (7 working days).
Benny asks: How long time does it take for a Ukrainian to get a new passport, if the old passport is reported stolen.
Expert's answer:
As of July 2023, the terms for the restoration of an internal passport of a citizen of Ukraine is up to 20 working days (450 UAH or 12 USD) and up to 10 working days (820 UAH - 22 USD); a passport of a citizen of Ukraine for traveling abroad - up to 20 working days (856 UAH - 23 USD) or 7 working days (1,496 UAH - 40 USD).
Dave asks: The brother of my Ukrainian Guest (Homes for Ukraine) has been living in London many years before Russia invaded Ukraine. His Ukrainian biometric passport expired in December 2021. What is the best way that he should obtain a new passport?
Expert's answer:
The only way to get a new biometric Ukrainian international passport in the UK is via the embassy of Ukraine to the UK and it will take several months. In turn, the only way to get an embassy appointment is via the following official online queue. The queue is 30 days long, which means that free spots appear all the time, but they are quickly taken, especially in the countries with a lot of Ukrainian refugees like the UK. So he should check it all the time and I mean literally every 10-15 minutes.
Oleg asks: I am a sponsor of Ukrainian mother and daughter they both have biometric international passport. They were going to Ukraine through Poland. 11 years old daughter has expired passport. Ryanair didn't let them get on plane. If they wish, could they let them?
Expert's answer:
To avoid such problems, the validity of the daughter's international passport should be extended at the embassy/consulate of Ukraine in the country of their current residence. All information about the process is available on the site of the embassy.
Fran McBee asks: I have a friend who has been waiting over 4 months for her international passport. Is it taking longer due to the war?
Expert's answer:
In 2022, there were delays with such documents, but since then the situation has more or less normalized. Such a long delay in your case looks suspicious and may be one of the indicators that you are dealing with a not real person. The State Migration Service of Ukraine, which issues this document, provides an official page where a person can track the status of readiness of the passport (may return an error, click on the url bar and press enter to load the page without issues). If you haven't at least talked to this person numerous times directly via something like Skype, Facebook, WhatsApp, etc. with a webcam turned on, you don't have any proofs that this person is real. Unfortunately, too many scammers hide behind similar stories.
Fran McBee asks: How long does it currently take to get an International passport in Ukraine (not a biometric passport but a passport that will allow a Ukrainian to travel to the US on a refugee visa)?
Expert's answer:
As of July 2023, there is no difference in the terms and cost of obtaining biometric and non-biometric Ukrainian international passports: 20 working days - about 23 USD (856 Ukrainian Hryvnias) or 7 working days - about 40 USD (1,496 Ukrainian Hryvnias).
Tori asks: Hi. My friend has dual citizenship with Russia and Ukraine. She has a Ukrainian Internal Passport, a Russian Internal Passport, and a Russian Biometric Passport. She wants to obtain her Ukrainian Biometric Passport. What does she need to do to obtain it? She tried once in Serbia, but was denied because of the Russian Biometric Passport. Hopefully that makes sense. Thanks for any help.
Expert's answer:

Ukraine does not recognize dual citizenship, and the very fact of having another citizenship can become a reason for terminating Ukrainian citizenship, although in practice this is almost never done. Therefore, it is understandable why your friend was denied a Ukrainian biometric passport, since they apparently somehow became aware that she also has Russian citizenship.

So if she wants to get Ukrainian documents without any problems, then she will have to go through the procedure of renouncing her Russian citizenship. This can be done at the local Russian embassy/consulate and should not be a problem since she already has Ukrainian citizenship.

Paul asks: Can Ukrainians turn up at the Ukrainian embassy (without an appointment) to extend a child's passport?
Expert's answer:
According to official information from the sites of the embassies of Ukraine, the reception of Ukrainian citizens who need to extend the validity of a passport is carried out exclusively by appointment on the site online.mfa.gov.ua.
Vicky asks: Is it possible to travel to the USA (required entry visa is in place) and back to the UK (permanent residency BRP card is in place) on an extended non biometric Ukrainian passport and is it necessary to hold any additional paperwork ready at hand when crossing the borders?
Expert's answer:
An extended Ukrainian non-biometric international passport is considered valid until the expiration date of its extension and, with a valid US visa, it can be used to enter the US, no other documents are required to cross the border. And a permanent residency BRP card can be used to return to the UK. The main limitation of the Ukrainian non-biometric international passport is that it doesn't allow visa-free entry to the EU countries, but this is not your case.
Sumit Hooda asks: Hi, I am an Indian national working in Russia, my wife is Ukrainian national and my children as well hold Ukrainian passports. My children's passports are expiring in September, can they be renewed in Dubai?
Expert's answer:

Their Ukrainian international passports can be extended (only once and not earlier than in 2 months before the expiration date) in the consulate of Ukraine in Dubai.

The only official way to get an embassy/consulate appointment is via the following online queue. This queue is 30 days long, which means that free spots appear all the time, but they are quickly taken, so you have to check it all the time and I mean literally every 10-15 minutes.

Luba asks: Can I go back to Ukraine with an expired passport?
Expert's answer:
You need to have either a valid/extended Ukrainian international passport or a document called a "certificate of return", allowing a Ukrainian citizen to return to Ukraine without a valid international passport. These documents can be obtained via the embassy of Ukraine to the US, and here is the official online embassy appointment service.
Lyudmila asks: Hi. My nephew is going to be 16 years old in July and is staying in the UK now. He has BRP but doesn't have an international passport. Can he travel to Ukraine in August with an internal passport to visit his family and also do the international passport while he is staying in Ukraine?
Expert's answer:
He has to get either a Ukrainian international passport or a so-called certificate of return, allowing him to return to Ukraine. These services are provided by the embassy of Ukraine to the UK. Also, due to the ongoing martial law and mobilization, there are increasing risks that a male citizen of Ukraine may face problems leaving Ukraine. This usually applies to citizens aged 18-60, but I'm not sure, if it's worth the risk.
Donald asks: My Ukrainian guest managed to get an appointment to renew her passport in Ukrainian embassy in Scotland and travelled up to complete all the necessary paperwork. My question is, when the passport is ready will she have to travel back to collect it (we live in Cornwall) or will they post it to her? Thanks
Expert's answer:
The embassy doesn't send passports by mail, so your guest will have to make another appointment and go to the embassy again. The following official service allows to check the status of the passport.
Gabrielle asks: My guests under H4U could not cross the border to fly out of the UK to Europe yesterday. Border control apparently said it is because the new passport for the little child cannot be found in the database and this should have been done by the delivering Ukrainian authority. What are this database and next steps? Thanks
Expert's answer:
An international Ukrainian passport is issued by the Migration Service of Ukraine and adding this information to databases is their area of responsibility, try contacting them directly (official contacts page and their Facebook page). Also check, if this passport is valid at all, there is a special service for this purpose provided by the Migration Service of Ukraine.
SId asks: My Ukrainian guest brought her son age 12 now 14 to UK on her passport. They both have BRP but the son does not have a passport of his own. Can they travel back to Poland for a visit on the documents they have. If not how do we get the young lad a valid passport?
Expert's answer:
Yes, he can travel to Poland with his mother, whose international passport has info about him and which is valid. However, upon reaching the age of 16, he will need to obtain his own passport through the local embassy or in Ukraine, if they return back by then.
Tim asks: Can a 14 year old Ukrainian with a 5 year extended passport travel to France and Spain?
Expert's answer:
An extended Ukrainian international passport is considered valid until the expiration of the renewal period, so there should be no problems with visiting these countries. Just check that the passport is biometric (the requirement of visa-free entrance). It should have this symbol.
Sam asks: Is passport office in Lviv working?
Expert's answer:
The branch of the Migration Service of Ukraine in Lviv continues its work and provides, among other things, services for obtaining passports. You can check their work schedule yourself on the site of the Migration Service of Ukraine (automatically translated into English).
Khasibulla asks: Hi I hope you are well my daughter born in Kiev we got birth certificate and came to the UK how we can apply for her a passport? Thanks
Expert's answer:
An internal passport of a citizen of Ukraine in the form of an ID card is issued from the age of 14. An international passport can be obtained for a child from the moment of his/her birth. This service in the UK is provided by the embassy of Ukraine in the UK. To make an appointment, you have to use the following official online queue.
Anna J asks: I am sponsoring a Ukrainian family. They have a one year old daughter - she is on her mother's international passport. Can they travel from the UK to Germany for a few days and return to the UK?
Expert's answer:
There should be no problems, if her Ukrainian international passport is biometric and not expired.
Charlie asks: My girlfriend and young daughter want to come to America to visit for a few weeks, she says the biometric passport costs 280 USD for her and 220 USD for her daughter. And takes 7 days to arrive. My question is should the passports cost this much?
Expert's answer:
This information is not true. The price of an international bio-metric passport in Ukraine is about 20-40 USD and usually it takes 7-20 working days to get it, delays of up to several weeks are also possible at the moment. You can check the following official page on the site of the Migration Service of Ukraine about obtaining an international Ukrainian passport (auto-translated from Ukrainian, the current exchange rate is about 37 UAH (Ukrainian Hryvnias) per 1 USD). It should also be noted that no third-party assistance from any "agency" is required to receive this service.
Marie asks: My guest under homes for Ukraine Scheme came with her daughter on her passport and they both now have BRP. They wish to return to Ukraine to visit her sick mother for two weeks. Can the child travel out of the UK via a European country to Ukraine with the child on her mothers passport?
Expert's answer:
If the mother's international passport is valid, then the child should not have any problems with traveling, if she is accompanied by her mother.
Sam asks: My wife and I are hosting a refugee who's passport has expired (25/7/21), but there is a stamp in the passport which has an extended expiry date of 25th July 2026. Would this be valid for international travel or does a new passport need to be applied for?
Expert's answer:
An extended Ukrainian international passport is considered valid until the end of the extension period (it cannot be renewed again) and can be used for international travel. For visa-free visits to EU countries, the international passport must be biometric.
Oluyemisi asks: How long is the waiting time to get a Ukrainian passport for a baby born in Ukraine who is now in Portugal with his parents as a result of the on going war in the country?
Expert's answer:
This service is provided by the embassy of Ukraine to Portugal. According to their site, the process takes at least 3 months. The parents should read the following official article about getting a new Ukrainian international passport in Portugal.
Cathy asks: I have a Ukrainian family staying with me and they have international passports and BRP cards. The children's passports have a handwritten 10 year extension and stamp from the Ukrainian consulate in Krakow. How can these be converted for Ukrainian international passports with recent issue date and expiry date encoded? Does France accept Handwritten extensions?
Expert's answer:
Extended Ukrainian biometric international passports are considered valid and there should be no problems with entering France. It is possible to get new international Ukrainian biometric passports at the embassy of Ukraine to the UK, but the process will take months, as even making an appointment is a problem due to the large number of applications and can take weeks, plus the time for issuing new passports - up to several months. So for travel, just use extended passports and for returning to the UK - BRP cards.
Jenny asks: I have a Ukrainian mother and daughter staying with me. The mother has a passport but not the daughter. She has only her BRP. Is it possible for her to obtain a passport from the Iranian embassy?
Expert's answer:
This can be done via the local embassy/consulate of Ukraine. The main problem is to get an appointment, as the queue can be very long. She has to register online and monitor for free spots in the queue constantly here. The queue is 30 days long and free spots appear all the time and are quickly taken, so she should check it all the time.
Carol asks: I'm a sponsor for a Ukrainian national whose passport expires in 4 months. Does she need to renew her passport or can she extend it?
Expert's answer:
She can extend the validity of her Ukrainian international passport only once. So if she has not done this yet, then this can be done within one day at the embassy. Issuing a new international passport, again via the embassy, will take several months. The main problem is to get an appointment at the embassy, as the queue can be very long, she needs to register online, monitor for free spots in queue constantly.
Vadym asks: I lost my passport what is the procedure I need to do?
Expert's answer:
Check the following step by step instructions about what to do, if you lost your passport.
Andrew asks: My Ukrainian friend is here in the UK with her daughter and has just been refused access to a flight because her passport has less than three months validity. Every time she tries to book an appointment for a passport online, there is no availability and the message says keep trying. How can she get an appointment in this situation.
Expert's answer:

Currently, this online appointment is the only way to receive services from the embassy including issuing a new international passport or extending the validity of an expired one (although it can be extended only once, so if her international passport has already been extended, it is unlikely that it will be possible to do it again).

The problem that there are no free spots in the queue exists. The queue stretches forward for 30 days, and since the number of Ukrainian citizens who make an appointment is very large, there are no free spots at first glance. However, this means that free spots appear every day and randomly during the day. When I personally checked this online appointment service, I saw one free spot about 10 minutes long, which was soon not available again, that is, someone took it. So it is possible, she just needs to monitor the queue all the time.

Nigel asks: I have 3 Ukrainian guests (mother with 2 children) under the Homes for Ukraine scheme. Looking forward with optimism to later in the year. I am looking at the documents my guests would need to travel back to Ukraine, probably through another European Country. They only have UK Biometric Residence Permits (BRP) but no passports. The Mother does also have a Ukrainian ID card. Do you know what they would need to travel?
Expert's answer:
Ideally, they should get Ukrainian biometric international passports in the embassy of Ukraine to the UK. However, this will take at least several months. It is also possible to return to Ukraine with an internal passport (ID card). Check out this article, they can contact people from this site for more details.
Robert asks: My girlfriend lives in Ukraine. She was getting a passport in July and still doesn't have one. I was wondering why it is taking so long?
Expert's answer:
This is very suspicious and makes you wonder if this is a real person. The price of an international bio-metric passport in Ukraine is about 20-40 USD and usually it takes 7-20 working days to get it, delays of up to several weeks are also possible at the moment. In any case, don't send any help until you're sure it's a real person. No photos can be trusted, at least chat numerous times via video communication, this should not be a problem for a real person.
Anna asks: Our guest's daughter's biometric passport were extended by Ukrainian embassy in Poland but since the chip stopped working and doesn't recognize the fact that passports are extended for another 4 years. They can't leave the UK and can't get an appointment at Ukrainian embassy in the UK. What can they to to fix it?
Expert's answer:
You can try to consult with the Ministry of Foreign Affairs of Ukraine about this issue. The embassy of Ukraine in the UK can't refuse to accept a citizen of Ukraine, the problem is that there are too many requests from citizens. Therefore, making an appointment is possible only online and there are almost always no free slots, so you need to constantly monitor the official site where the appointment can be made and sometimes free slots appear. In any case, it is impossible to make new Ukrainian documents without interaction with the embassy.
Colette asks: Can a Ukrainian 26 year old travel to Ukraine with two days left on her passport? Will she be able to renew when she is back in Ukraine?
Expert's answer:
Yes, there should be no problems with entering Ukraine. A citizen of Ukraine can return back to the country even with an expired passport. The issuance of a new passport will likely take at least several weeks.
Laila asks: My daughter passport will expire on February 2023 can I travel in Europe
Expert's answer:
As long as the passport is valid you can travel, but it is better to extend it. This can usually be done within one day, if it has not already been extended before.
Georgia asks: We are sponsors for an Ukraine family. We are needing to renew one of their passports, does anyone know how this can be done?
Expert's answer:
This service is provided by the local embassy/consulate of Ukraine. You should contact them and make an appointment, but be aware that the waiting list is likely to be quite long (weeks to months). If we are talking about extending the validity of the Ukrainian international passport (if it has not been extended before), then this can be done during this appointment at the embassy. If you need to issue a new Ukrainian international passport, then after visiting the embassy it will most likely take several more months.
Heivan asks: I'm hosting ukrainian families since some time and they regularly tell me that it is allowed to have two international passports at the same time. I'm quite suspicious...Is it possible?
Expert's answer:

A citizen of Ukraine can have only one valid international passport at any given time. It can be an expired passport, but extended for a certain period of time, or just a passport that has not yet expired.

The only case when a person can have two international passports in his/her hands is when, upon receiving a new passport, this person asks to leave him/her the expired passport, since it has visas that are still valid and can be used for some time to enter the respective countries. In this situation, it is possible, but again, there will be only one valid international passport (the new one), and only visas will be still valid in the old one.

Lucy asks: I am hosting a Ukrainian family. My house was robbed and their passports stolen. The consulate in Edinburgh wanted the original birth certificates of the children, which were also stolen, prior to issuing passports. Birth certificates have now been received via the husband in Ukraine. What is the next step?
Expert's answer:
As the consulate wants original birth certificates, he can send them by mail from Ukraine to the UK, the postal service of Ukraine continues to provide this service.
CT asks: I have a passport that does not have the chip. Can I still travel on this passport?
Expert's answer:
Usually, only biometric Ukrainian international passports give the right to travel to the EU countries without a visa. However, currently, leaving Ukraine to the EU is possible with a valid non-biometric passport. Although it is certainly better to get a new biometric one, which will take weeks or even several months. However, in any case, you will need it in the future, and obtaining it abroad will require even more time and effort.
Maria asks: How to get a Ukrainian international passport as a refugee in the UK
Expert's answer:
This service is provided by the embassy of Ukraine to the UK. Contact them directly to get the latest official information, most probably the process will take several months.
Don G. asks: I have a friend who moved from Odessa to Lviv now she wants to enter Poland but her passport is expired, who would she contact to renew it, what is the cost and how long does it take.
Expert's answer:
The validity period of the passport can be extended free of charge, obtaining a new passport will take at least several weeks and will cost about 30 USD. These services are provided at the Lviv office of the Migration Service of Ukraine. Be careful not to send any help unless you have personally met this person.
Sue asks: My Ukraine visitors 8 year old needs to renew passport ASAP. What documents are required to present at the Consulate in Edinburgh. We have 3 hrs travel to get there so need to know we have everything. Thank you
Expert's answer:
The following documents are required to extend the validity of a Ukrainian passport abroad: an application for a passport extension, which is filled out directly at the consulate, the original international passport of the person, the birth certificate, the passport of the legal representative of the child (parent). I do not advise you to just go to the consulate without an appointment, they are overloaded with work and the queue most likely stretches for weeks ahead. Contact them directly before you go to find out what date you can sign up for an appointment.
Lisa asks: How can my Ukrainian visitor apply for a Ukrainian passport if currently living in the UK?
Expert's answer:
This service should be provided by the embassy of Ukraine to the UK. Contact them directly to get the latest official information, most probably the process will take several months.
Paul asks: Do the Ukrainians have to go back to Poland to get a new passport or can it be done in the UK?
Expert's answer:
They don't have to go to Poland to get new passports. This service should be provided by the embassy of Ukraine to the UK. The process will probably take several months as the embassy is overloaded with applications.
Augustin asks: How long it will take to make a biometric passport?
Expert's answer:
The price of an international bio-metric passport in Ukraine is about 25-35 USD and usually it takes 7-20 working days to get it. At the moment, delays of up to several weeks are also possible. Getting an international bio-metric passport through the embassy can take several months.
Jill asks: Where do I find the 8 digit passport number on Ukrainian passport?
Expert's answer:
You can see the number of an international biometric Ukrainian passport in the upper right corner. The passport of the citizen of Ukraine has a 9 digits number.
Svetlana asks: Hi! My origin is Ukraine. I lost my father, my mother, 89 years old, lives in Kharkiv. I've been a US citizen since 2005, and visited Ukraine, using US passport, many times to see my parents. I'm in process to bring my mom to US through Uniting for Ukraine. I planned to cross Ukr border from Poland to take my mom with me. But I founded out that i could enter and leave the country only using a ukr passport (according the rule that has been executed on 29 of July, 2022). Can I get a document to travel to Ukraine ASAP from Ukr consular in Chicago? Issuing a ukr passport will take at least 2 months. It's too long of waiting for my mom and us
Expert's answer:
Ukraine doesn't allow dual citizenship, so if you are a US citizen you can't get a Ukrainian passport without renouncing your US citizenship. I haven't found any information that US citizens are now somehow limited in their ability to enter Ukraine (official information and Ukraine Travel Advisory), contact the Ukrainian embassy in the US for clarification.
Elena asks: I want to change my Ukrainian passport to a Biometric passport. How do I do this in the UK?
Expert's answer:
You should contact the embassy of Ukraine to the UK to get the latest official info about this issue.
Yulia asks: Can you please advise if there's a passport control when crossing Ukraine board on the bus Warsaw --> Kiev and Kiev -> Warsaw. Can I travel to Ukraine with USA passport?
Expert's answer:
Yes, at the border between Poland and Ukraine, you need to go through passport control. The citizens of the US are eligible to enter Ukraine on a visa-free basis if their stay doesn't exceed 90 days in 180 days period. You can check the following official Polish service about crossing the border.
Rita asks: I am 24 years old, I recently applied for a Ukrainian passport since my mom and 3 sisters already have them. They told me I need to get a court paper and there is no lawyer ready to make it. I live in Lebanon and the situation in Ukraine is devastating. Is there any way I can take my passport without this paper? How can I make things better?
Expert's answer:
You should consult with the embassy of Ukraine to Lebanon and the Migration Service of Ukraine to get the latest official info about this issue.
ANTONINA asks: Hi, my international Ukrainian passport will expire in November, how I can renew my passport?
Expert's answer:
You can extend the validity of your international passport in the local embassy/consulate of Ukraine, contact them directly to get more info. They can also issue a new international passport, but it will take several weeks or even months.
Sylvie asks: Next week I am helping a Ukrainian lady to travel by plane from Madrid to the UK. My daughter in Madrid has been hosting her since March this year and the lady now has a placement agreed in the UK. She has a valid Ukrainian passport but it is not a biometric one. Is she still okay to fly back to the UK with me?
Expert's answer:
The following official article has mentions of just a "valid Ukrainian international passport". Contact them directly to clarify this issue ("Further support" section, helpline call).
Sarah asks: I am hosting a 28 yo Mother with 4.5 yo son. Son's Ukrainian passport is due to expire. Easiest way to renew?
Expert's answer:
She should contact the local embassy/consulate of Ukraine, they should be able to provide this service. For example, if you are from the UK, here is the site of the embassy of Ukraine to the UK.
DustyDyson asks: We have a family staying with us under Homes for Ukraine scheme - daughter turned 14 after arrival in the UK. She has an international passport but this will expire next year and I understand she needs an internal passport/ID card to renew it. How can she get her ID whilst in the UK, please?
Expert's answer:
This service may be provided by the Ukrainian Embassy in the UK, contact them for clarification.
stephane asks: Hi, please is it possible for the Ukrainian authorities to issue to the same person two valid international Biometric Ukrainian passports, both valid for 10 years, within a year - if so in which circumstances - if not what might be the explanation ?
Expert's answer:
This is possible if the older passport has an open visa and its validity period is more than six months. But, for example, there are no free pages for visa stamps. However, your case that both passports were issued within one year sounds suspicious or the person travels a lot. In any case, be very careful and do not send any help to anyone in Ukraine until you are sure that this is a real person.
Kate asks: I got married in the USA and change my name. Im traveling to Ukraine through Poland, I got Poland visa in my Ukrainian International passport under but the name in my Ukrainian passport is not changed yet. So when I will be flying my name will be different on the passport and travel ticket, if I bring my marriage certificate would that work?
Expert's answer:
Yes, there should be no problems if you have documents confirming the change of your last name. It is also worth noting that the official deadline for changing a passport and other documents when changing a last name because of marriage for citizens of Ukraine is 1 month from the date of marriage. So you may have to pay a small fine if you are going to change your Ukrainian documents and the deadline has already passed.
Sushant asks: When I was crossing the border Ukrainian side officer forgot to put exit stamp on my passport because because of rush. Now I am thinking to return back to Ukraine, so would this stamp issue can create problems? I am not Ukrainian citizen.
Expert's answer:
Most likely there should be no problems, especially if you explain how it happened. Just in case, you can take with you documents proving that you left Ukraine at that time (tickets). Border crossing information should also be available in the databases of the Ukrainian border service, and not just in the form of a stamp. You can also try to contact the State Border Guard Service of Ukraine, maybe they can clarify this issue.
David asks: How do I get a Ukrainian passport for my 5 months old son?
Expert's answer:
If you are in Ukraine, you should contact the local office of the State Migration Service of Ukraine. If you are abroad, contact the embassy/consulate of Ukraine to this country.
Khaled asks: It's need father for add Ukrainian son to passport his mother or enough mother do it at embassy?
Expert's answer:
For issuance/extension of an international Ukrainian passport or adding information to the parent's passport, a child under 16 must come with one of the parents, the presence of two parents is not necessary.
Allen asks: Are international passport services currently available in Ukraine.
Expert's answer:
Yes, the State Migration Service of Ukraine continues to provide this service. Fees remain the same, but it may take from several weeks to a couple of months to get a new passport.
Karen asks: I am sponsoring a 14 year old Ukrainian who is living with me in UK. Her passport is due to expire in December, how do I get this renewed and is it possible to do this online?
Expert's answer:
It is possible to extend the validity of an international Ukrainian passport in the embassy of Ukraine to the UK, contact them directly to make an appointment, since the passport can't be renewed online, it is necessary to visit the embassy.
Khaled asks: My girl Ukrainian she now France and she have passport but she want do passport to her son 7 old or to add him on her passport to can travel to me , what is better and how much time it takes and what documents need for it?
Expert's answer:
She should contact the embassy of Ukraine to France to get the latest info about options available. Adding information about a child to a parent's passport takes much less time than obtaining a new international passport, which can take weeks or even months.
Viktoriya asks: I came on a Green card when I was 5 didn't have a passport since I was a kid. Now I am 24 and would like to have one. Am I legible to apply?
Expert's answer:

Most likely you have this right, although if you are a US citizen now, then you will have to pledge to terminate your US citizenship, as Ukraine doesn't recognize dual citizenship.

The basis for the loss of citizenship of Ukraine is the voluntary acquisition by a citizen of Ukraine of the citizenship of another state, if at the time of such acquisition the person has reached the age of majority. But in practice it is rarely done. You can contact the embassy of Ukraine to the US to get more info.

Jill asks: My guest under the Homes for Ukraine Scheme recently had their passport extended at the Ukrainian Consulate in London and a 2 year extension stamp has been put in this passport. Does this mean they can travel anywhere now (subject to visa requirements) or just back to Ukraine?
Expert's answer:
An extended Ukrainian international passport is a valid Ukrainian international passport (until the expiration date) and its holder is not restricted in rights in any way on this basis. So it can be used for international travel and not just to enter Ukraine.
Omoniyi asks:

My 1 year old daughter, Oksana who is a Ukrainian citizen is currently in Nigeria and we need to apply for her Ukrainian passport, but the embassy of Ukraine in Nigeria is saying it's not possible because of the war Russia waged against Ukraine. And we need to travel as a family to the UK, how do I leave a 1 yr old baby behind. Someone should kindly provide me with useful information. Thanks

I also applied for my permanent resident permit in Ternopil in October 2021 and I came for holiday on Nigeria, I was to return back to Ukraine on 23rd of February, 2022 but couldn't cos of the war. How do I get the PR I applied for as my temporary permit expired on 23rd of March, 2022.

Expert's answer:
Such a response from the embassy looks strange, the embassy is obliged to provide such a service (issuing an international passport) to a citizen of Ukraine, and as far as I know this service is still available in the embassies of Ukraine around the world, although the process can take several months. Try to contact directly the Ministry of Foreign Affairs of Ukraine, if the embassy in Nigeria refuses to provide this service. As for the residence permit, contact the State Migration Service of Ukraine, they should be able to provide some info.
Tricia asks: How fast can I renew my Ukrainian passport while in the USA?
Expert's answer:
As far as I know, you have the right to extend your expired international Ukrainian passport for 5 years without issuing a new one and this should be a quick procedure. Contact the Ukrainian Embassy in the USA for the latest information.
Zubee asks: Hi, My friend in Ukraine applied for a Ukrainian international passport and told me that her internal plastic ID/passport is held with documents and will be returned after the international passport is issued. Is it true? Do the internal passport is submitted for international passport?
Expert's answer:
It is not true. The list of documents submitted for issuing a Ukrainian international passport includes 2 copies of the internal passport, which always remains with the owner and is not withdrawn for the time of issuing an international passport. The price of an international bio-metric passport in Ukraine is about 25-35 USD and it takes 7-20 working days to get it.
Katrina asks: My Ukrainian guest has a 3 yr old son who does not have a Ukrainian passport - they are now living in the UK, how can I get him a Ukraine passport?
Expert's answer:
Your Ukrainian guest should contact the embassy of Ukraine to the UK. According to this news from the Ukrainian Migration Service, very soon it will also be possible to get an internal passport of a citizen of Ukraine abroad.
Gina asks: How can I renew a child's Ukrainian passport from the UK? There is no reply from Ukrainian embassy
Expert's answer:
Until recently, it was possible to obtain a new internal passport of a citizen of Ukraine only in Ukraine. However, on June 13, the Ukrainian Migration Service announced an experiment in issuing this document abroad. So the embassy of Ukraine to the UK should start providing this service soon, keep trying to contact them. You can also try to contact the Ministry of Foreign Affairs of Ukraine directly, if the embassy does not respond.
John N asks: A Ukrainian citizen is in Germany due to the war and is authorized to travel to the US but doesn't have an international passport. She says that the only way to apply for one is online and can't get online due to the large number of applicants. She says it is taking 3 months to obtain a passport. Is all of this true?
Expert's answer:
A Ukrainian citizen can apply for a new international Ukrainian passport at the consulates/embassy of Ukraine in Germany, the process may take several months. To make an application, a personal presence at the embassy is required. The reception of citizens is carried out by appointment, which can be done online. Perhaps, if this is a real person, it is worth considering the option of returning to the western part of Ukraine (Lviv, Uzhhorod, Ternopil), which is quite safe at the moment, and issue a new passport there via the local office of the Migration Service of Ukraine; it will take no more than a month.
Kevin asks: How does a Ukrainian refugee get their internal passport photo changed at age 45 whilst they are residing in the UK?
Expert's answer:
This procedure, renewal of the internal passport of a citizen of Ukraine, can be done only in Ukraine. Via the Embassy of Ukraine in the UK, it is possible to issue a new Ukrainian international passport. Contact the embassy directly for more information.
John asks: Are international passports still being given for Ukraine citizens in the midst of the war? I am being told passport offices are open only to refugees.
Expert's answer:
On March 15, 2022, the State Migration Service of Ukraine resumed work on providing administrative services, in particular, issuing international passports. The latest info is available on the Facebook page of the Migration Service of Ukraine.
Helen asks: We have a Ukrainian family living with us in the UK. The children's passports expired 5 days ago - how can we get the passports renewed?
Expert's answer:
It should be possible via the embassy of Ukraine to the UK. Contact them directly to get the latest official info about this issue.
Arne asks: I know a girl in Odessa, Ukraine that is trying to get an international passport for her mother considering what is going on. She is saying it will take a month for an emergency passport, at a cost of 3100 UAH. I'm not so much concerned about the cost as the amount of time. Any help is appreciated! Thanks!
Expert's answer:
The prices remain at the same level: 733 UAH - 20 business days, 1,085 UAH - up to 7 business days. As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, before you are absolutely sure that this person is real. The first step is to talk to this person numerous times directly via something like Skype, Facebook, WhatsApp, etc. with a webcam turned on.
Svetlana asks: Hello, is it possible to get biometric passport in Ukraine given the current situation? Can it be expedited? What is the cost? Thank you
Expert's answer:
Yes, the Ukrainian Migration Service continues to provide this service, all the latest information is available here.
James asks: How much does it cost to get a passport in Ukraine if you are a citizen there? And how much is it to buy a phone there?
Expert's answer:
As of 2022, the official fee of an international biometric passport in Ukraine is about 25-40 USD and it takes 7-20 working days to get it. The price of an inexpensive smartphone (Xiaomi, Samsung) starts at about 110 USD. As usual, our advice is not to send any help until you've had several video calls, that's at least some proof that this is a real person.
Alex asks: I have dual citizenship - Ukrainian and Australian. My name in Australian passport is Alexei. However, in Ukrainian passport it is Oleksiy. It was translated this way from Russian. Will this be a problem when I fly to Ukraine, since there is a mismatch of the name? Sometimes you need to show both passports, especially with Airlines who check that you have a valid visa, etc.
Expert's answer:
Slight variations in the spelling of a name are usually tolerated and are rarely a problem, although such a situation can't be ruled out. Also, since Ukraine doesn't recognize dual citizenship, you need to be careful when interacting with its officials, as your Australian citizenship can serve as a reason for depriving you of Ukrainian citizenship (in practice, it rarely happens, but there is still such a risk). I think that the best option is to enter Ukraine on Ukrainian documents and leave the country on an Australian citizen's passport.
Katie asks: My daughter is a permanent resident in the USA and a citizen in Ukraine. she wants to get an international Ukrainian passport but she is 17. Can we get one for her?
Expert's answer:
As a citizen of Ukraine, she has the right to get a Ukrainian international passport upon reaching the age of 16. Contact the embassy of Ukraine to the US for more information.
Ricky asks: I'm talking to a girl in Dnipro and she said an passport is $380. Dollars? Is that a lie?
Expert's answer:
The official fee to get an international bio-metric passport in Ukraine is about 20-40 USD and it takes 7-20 working days to get it.
Lyubov asks: hi, i have ukrainian international passport with visa of permanent living in australia but my passport will expire in november 2021 please tell me what documents neede for renewal of my international pasport, where how long it cost and take time if i live in melbourne but embassy of ukraine in canberra, do i need to go to canberra or consulate of ukraine in melbourne can renew my passport? thank you
Expert's answer:
The embassy of Ukraine to Australia should provide this service. It will take several months to issue a new international passport. You should contact the embassy directly to get the latest info about it.
Lanul asks: My Ukrainian passport is expired, how can I get new one?
Expert's answer:
To issue a new Ukrainian international passport, you should contact the local embassy/consulate of Ukraine, a new Ukrainian internal passport can be obtained only in Ukraine, in the regional office of the Migration Service of Ukraine.
Oleg asks: Hi! If I have an expired non-biometric Ukrainian foreign passport - do I need to cancel it OR it is automatically cancelled because 1) it is expired, 2) it is non-biometric? Thanks
Expert's answer:
Your expired non-biometric Ukrainian international passport is no longer valid, you don't need to do any cancelation. You can contact the local embassy/consulate of Ukraine to get info about obtaining a new international passport. They usually offer this service, but it will take several months.

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