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Questions and answers:
Paul asks: Can Ukrainians turn up at the Ukrainian embassy (without an appointment) to extend a child's passport?
Expert's answer:
According to official information from the sites of the embassies of Ukraine, the reception of Ukrainian citizens who need to extend the validity of a passport is carried out exclusively by appointment on the site online.mfa.gov.ua. Vicky asks: Is it possible to travel to the USA (required entry visa is in place) and back to the UK (permanent residency BRP card is in place) on an extended non biometric Ukrainian passport and is it necessary to hold any additional paperwork ready at hand when crossing the borders?
Expert's answer:
An extended Ukrainian non-biometric international passport is considered valid until the expiration date of its extension and, with a valid US visa, it can be used to enter the US, no other documents are required to cross the border. And a permanent residency BRP card can be used to return to the UK. The main limitation of the Ukrainian non-biometric international passport is that it doesn't allow visa-free entry to the EU countries, but this is not your case.Sumit Hooda asks: Hi, I am an Indian national working in Russia, my wife is Ukrainian national and my children as well hold Ukrainian passports. My children's passports are expiring in September, can they be renewed in Dubai?
Expert's answer:
Their Ukrainian international passports can be extended (only once and not earlier than in 2 months before the expiration date) in the consulate of Ukraine in Dubai.
The only official way to get an embassy/consulate appointment is via the following online queue. This queue is 30 days long, which means that free spots appear all the time, but they are quickly taken, so you have to check it all the time and I mean literally every 10-15 minutes.
Luba asks: Can I go back to Ukraine with an expired passport?
Expert's answer:
You need to have either a valid/extended Ukrainian international passport or a document called a "certificate of return", allowing a Ukrainian citizen to return to Ukraine without a valid international passport.
These documents can be obtained via the embassy of Ukraine to the US, and here is the official online embassy appointment service.Lyudmila asks: Hi. My nephew is going to be 16 years old in July and is staying in the UK now. He has BRP but doesn't have an international passport. Can he travel to Ukraine in August with an internal passport to visit his family and also do the international passport while he is staying in Ukraine?
Expert's answer:
He has to get either a Ukrainian international passport or a so-called certificate of return, allowing him to return to Ukraine. These services are provided by the embassy of Ukraine to the UK. Also, due to the ongoing martial law and mobilization, there are increasing risks that a male citizen of Ukraine may face problems leaving Ukraine. This usually applies to citizens aged 18-60, but I'm not sure, if it's worth the risk.Donald asks: My Ukrainian guest managed to get an appointment to renew her passport in Ukrainian embassy in Scotland and travelled up to complete all the necessary paperwork. My question is, when the passport is ready will she have to travel back to collect it (we live in Cornwall) or will they post it to her? Thanks
Expert's answer:
The embassy doesn't send passports by mail, so your guest will have to make another appointment and go to the embassy again. The following official service allows to check the status of the passport.Gabrielle asks: My guests under H4U could not cross the border to fly out of the UK to Europe yesterday. Border control apparently said it is because the new passport for the little child cannot be found in the database and this should have been done by the delivering Ukrainian authority. What are this database and next steps? Thanks
Expert's answer:
An international Ukrainian passport is issued by the Migration Service of Ukraine and adding this information to databases is their area of responsibility, try contacting them directly (official contacts page and their Facebook page). Also check, if this passport is valid at all, there is a special service for this purpose provided by the Migration Service of Ukraine.Tim asks: Can a 14 year old Ukrainian with a 5 year extended passport travel to France and Spain?
Expert's answer:
An extended Ukrainian international passport is considered valid until the expiration of the renewal period, so there should be no problems with visiting these countries. Just check that the passport is biometric (the requirement of visa-free entrance). It should have this symbol.Sam asks: Is passport office in Lviv working?
Expert's answer:
The branch of the Migration Service of Ukraine in Lviv continues its work and provides, among other things, services for obtaining passports. You can check their work schedule yourself on the site of the Migration Service of Ukraine (automatically translated into English).Khasibulla asks: Hi I hope you are well my daughter born in Kiev we got birth certificate and came to the UK how we can apply for her a passport?
Thanks
Expert's answer:
An internal passport of a citizen of Ukraine in the form of an ID card is issued from the age of 14. An international passport can be obtained for a child from the moment of his/her birth. This service in the UK is provided by the embassy of Ukraine in the UK. To make an appointment, you have to use the following official online queue.Anna J asks: I am sponsoring a Ukrainian family. They have a one year old daughter - she is on her mother's international passport. Can they travel from the UK to Germany for a few days and return to the UK?
Expert's answer:
There should be no problems, if her Ukrainian international passport is biometric and not expired.Charlie asks: My girlfriend and young daughter want to come to America to visit for a few weeks, she says the biometric passport costs 280 USD for her and 220 USD for her daughter. And takes 7 days to arrive. My question is should the passports cost this much?
Expert's answer:
This information is not true. The price of an international bio-metric passport in Ukraine is about 20-40 USD and usually it takes 7-20 working days to get it, delays of up to several weeks are also possible at the moment. You can check the following official page on the site of the Migration Service of Ukraine about obtaining an international Ukrainian passport (auto-translated from Ukrainian, the current exchange rate is about 37 UAH (Ukrainian Hryvnias) per 1 USD). It should also be noted that no third-party assistance from any "agency" is required to receive this service.Marie asks: My guest under homes for Ukraine Scheme came with her daughter on her passport and they both now have BRP. They wish to return to Ukraine to visit her sick mother for two weeks. Can the child travel out of the UK via a European country to Ukraine with the child on her mothers passport?
Expert's answer:
If the mother's international passport is valid, then the child should not have any problems with traveling, if she is accompanied by her mother.Sam asks: My wife and I are hosting a refugee who's passport has expired (25/7/21), but there is a stamp in the passport which has an extended expiry date of 25th July 2026. Would this be valid for international travel or does a new passport need to be applied for?
Expert's answer:
An extended Ukrainian international passport is considered valid until the end of the extension period (it cannot be renewed again) and can be used for international travel. For visa-free visits to EU countries, the international passport must be biometric.Oluyemisi asks: How long is the waiting time to get a Ukrainian passport for a baby born in Ukraine who is now in Portugal with his parents as a result of the on going war in the country?
Expert's answer:
This service is provided by the embassy of Ukraine to Portugal. According to their site, the process takes at least 3 months. The parents should read the following official article about getting a new Ukrainian international passport in Portugal.Cathy asks: I have a Ukrainian family staying with me and they have international passports and BRP cards. The children's passports have a handwritten 10 year extension and stamp from the Ukrainian consulate in Krakow. How can these be converted for Ukrainian international passports with recent issue date and expiry date encoded? Does France accept Handwritten extensions?
Expert's answer:
Extended Ukrainian biometric international passports are considered valid and there should be no problems with entering France. It is possible to get new international Ukrainian biometric passports at the embassy of Ukraine to the UK, but the process will take months, as even making an appointment is a problem due to the large number of applications and can take weeks, plus the time for issuing new passports - up to several months. So for travel, just use extended passports and for returning to the UK - BRP cards.Jenny asks: I have a Ukrainian mother and daughter staying with me. The mother has a passport but not the daughter. She has only her BRP. Is it possible for her to obtain a passport from the Iranian embassy?
Expert's answer:
This can be done via the local embassy/consulate of Ukraine. The main problem is to get an appointment, as the queue can be very long. She has to register online and monitor for free spots in the queue constantly here. The queue is 30 days long and free spots appear all the time and are quickly taken, so she should check it all the time.Carol asks: I'm a sponsor for a Ukrainian national whose passport expires in 4 months. Does she need to renew her passport or can she extend it?
Expert's answer:
She can extend the validity of her Ukrainian international passport only once. So if she has not done this yet, then this can be done within one day at the embassy. Issuing a new international passport, again via the embassy, will take several months. The main problem is to get an appointment at the embassy, as the queue can be very long, she needs to register online, monitor for free spots in queue constantly.Vadym asks: I lost my passport what is the procedure I need to do?
Expert's answer:
Check the following step by step instructions about what to do, if you lost your passport.Andrew asks: My Ukrainian friend is here in the UK with her daughter and has just been refused access to a flight because her passport has less than three months validity. Every time she tries to book an appointment for a passport online, there is no availability and the message says keep trying. How can she get an appointment in this situation.
Expert's answer:
Currently, this online appointment is the only way to receive services from the embassy including issuing a new international passport or extending the validity of an expired one (although it can be extended only once, so if her international passport has already been extended, it is unlikely that it will be possible to do it again).
The problem that there are no free spots in the queue exists. The queue stretches forward for 30 days, and since the number of Ukrainian citizens who make an appointment is very large, there are no free spots at first glance. However, this means that free spots appear every day and randomly during the day. When I personally checked this online appointment service, I saw one free spot about 10 minutes long, which was soon not available again, that is, someone took it. So it is possible, she just needs to monitor the queue all the time.
Nigel asks: I have 3 Ukrainian guests (mother with 2 children) under the Homes for Ukraine scheme. Looking forward with optimism to later in the year. I am looking at the documents my guests would need to travel back to Ukraine, probably through another European Country. They only have UK Biometric Residence Permits (BRP) but no passports. The Mother does also have a Ukrainian ID card. Do you know what they would need to travel?
Expert's answer:
Ideally, they should get Ukrainian biometric international passports in the embassy of Ukraine to the UK. However, this will take at least several months. It is also possible to return to Ukraine with an internal passport (ID card). Check out this article, they can contact people from this site for more details.Robert asks: My girlfriend lives in Ukraine. She was getting a passport in July and still doesn't have one. I was wondering why it is taking so long?
Expert's answer:
This is very suspicious and makes you wonder if this is a real person. The price of an international bio-metric passport in Ukraine is about 20-40 USD and usually it takes 7-20 working days to get it, delays of up to several weeks are also possible at the moment. In any case, don't send any help until you're sure it's a real person. No photos can be trusted, at least chat numerous times via video communication, this should not be a problem for a real person.Anna asks: Our guest's daughter's biometric passport were extended by Ukrainian embassy in Poland but since the chip stopped working and doesn't recognize the fact that passports are extended for another 4 years. They can't leave the UK and can't get an appointment at Ukrainian embassy in the UK. What can they to to fix it?
Expert's answer:
You can try to consult with the Ministry of Foreign Affairs of Ukraine about this issue. The embassy of Ukraine in the UK can't refuse to accept a citizen of Ukraine, the problem is that there are too many requests from citizens. Therefore, making an appointment is possible only online and there are almost always no free slots, so you need to constantly monitor the official site where the appointment can be made and sometimes free slots appear. In any case, it is impossible to make new Ukrainian documents without interaction with the embassy.Colette asks: Can a Ukrainian 26 year old travel to Ukraine with two days left on her passport? Will she be able to renew when she is back in Ukraine?
Expert's answer:
Yes, there should be no problems with entering Ukraine. A citizen of Ukraine can return back to the country even with an expired passport. The issuance of a new passport will likely take at least several weeks.Laila asks: My daughter passport will expire on February 2023 can I travel in Europe
Expert's answer:
As long as the passport is valid you can travel, but it is better to extend it. This can usually be done within one day, if it has not already been extended before.Georgia asks: We are sponsors for an Ukraine family. We are needing to renew one of their passports, does anyone know how this can be done?
Expert's answer:
This service is provided by the local embassy/consulate of Ukraine. You should contact them and make an appointment, but be aware that the waiting list is likely to be quite long (weeks to months). If we are talking about extending the validity of the Ukrainian international passport (if it has not been extended before), then this can be done during this appointment at the embassy. If you need to issue a new Ukrainian international passport, then after visiting the embassy it will most likely take several more months.Heivan asks: I'm hosting ukrainian families since some time and they regularly tell me that it is allowed to have two international passports at the same time. I'm quite suspicious...Is it possible?
Expert's answer:
A citizen of Ukraine can have only one valid international passport at any given time. It can be an expired passport, but extended for a certain period of time, or just a passport that has not yet expired.
The only case when a person can have two international passports in his/her hands is when, upon receiving a new passport, this person asks to leave him/her the expired passport, since it has visas that are still valid and can be used for some time to enter the respective countries. In this situation, it is possible, but again, there will be only one valid international passport (the new one), and only visas will be still valid in the old one.
Lucy asks: I am hosting a Ukrainian family. My house was robbed and their passports stolen. The consulate in Edinburgh wanted the original birth certificates of the children, which were also stolen, prior to issuing passports. Birth certificates have now been received via the husband in Ukraine. What is the next step?
Expert's answer:
As the consulate wants original birth certificates, he can send them by mail from Ukraine to the UK, the postal service of Ukraine continues to provide this service.CT asks: I have a passport that does not have the chip. Can I still travel on this passport?
Expert's answer:
Usually, only biometric Ukrainian international passports give the right to travel to the EU countries without a visa. However, currently, leaving Ukraine to the EU is possible with a valid non-biometric passport. Although it is certainly better to get a new biometric one, which will take weeks or even several months. However, in any case, you will need it in the future, and obtaining it abroad will require even more time and effort.Maria asks: How to get a Ukrainian international passport as a refugee in the UK
Expert's answer:
This service is provided by the embassy of Ukraine to the UK. Contact them directly to get the latest official information, most probably the process will take several months.Don G. asks: I have a friend who moved from Odessa to Lviv now she wants to enter Poland but her passport is expired, who would she contact to renew it, what is the cost and how long does it take.
Expert's answer:
The validity period of the passport can be extended free of charge, obtaining a new passport will take at least several weeks and will cost about 30 USD. These services are provided at the Lviv office of the Migration Service of Ukraine. Be careful not to send any help unless you have personally met this person.Sue asks: My Ukraine visitors 8 year old needs to renew passport ASAP. What documents are required to present at the Consulate in Edinburgh. We have 3 hrs travel to get there so need to know we have everything.
Thank you
Expert's answer:
The following documents are required to extend the validity of a Ukrainian passport abroad: an application for a passport extension, which is filled out directly at the consulate, the original international passport of the person, the birth certificate, the passport of the legal representative of the child (parent). I do not advise you to just go to the consulate without an appointment, they are overloaded with work and the queue most likely stretches for weeks ahead. Contact them directly before you go to find out what date you can sign up for an appointment.Lisa asks: How can my Ukrainian visitor apply for a Ukrainian passport if currently living in the UK?
Expert's answer:
This service should be provided by the embassy of Ukraine to the UK. Contact them directly to get the latest official information, most probably the process will take several months.Paul asks: Do the Ukrainians have to go back to Poland to get a new passport or can it be done in the UK?
Expert's answer:
They don't have to go to Poland to get new passports. This service should be provided by the embassy of Ukraine to the UK. The process will probably take several months as the embassy is overloaded with applications.Augustin asks: How long it will take to make a biometric passport?
Expert's answer:
The price of an international bio-metric passport in Ukraine is about 25-35 USD and usually it takes 7-20 working days to get it. At the moment, delays of up to several weeks are also possible. Getting an international bio-metric passport through the embassy can take several months.Jill asks: Where do I find the 8 digit passport number on Ukrainian passport?
Expert's answer:
You can see the number of an international biometric Ukrainian passport in the upper right corner. The passport of the citizen of Ukraine has a 9 digits number.Svetlana asks: Hi! My origin is Ukraine. I lost my father, my mother, 89 years old, lives in Kharkiv. I've been a US citizen since 2005, and visited Ukraine, using US passport, many times to see my parents. I'm in process to bring my mom to US through Uniting for Ukraine. I planned to cross Ukr border from Poland to take my mom with me. But I founded out that i could enter and leave the country only using a ukr passport (according the rule that has been executed on 29 of July, 2022). Can I get a document to travel to Ukraine ASAP from Ukr consular in Chicago? Issuing a ukr passport will take at least 2 months. It's too long of waiting for my mom and us
Expert's answer:
Ukraine doesn't allow dual citizenship, so if you are a US citizen you can't get a Ukrainian passport without renouncing your US citizenship. I haven't found any information that US citizens are now somehow limited in their ability to enter Ukraine (official information and Ukraine Travel Advisory), contact the Ukrainian embassy in the US for clarification.Elena asks: I want to change my Ukrainian passport to a Biometric passport. How do I do this in the UK?
Expert's answer:
You should contact the embassy of Ukraine to the UK to get the latest official info about this issue.Yulia asks: Can you please advise if there's a passport control when crossing Ukraine board on the bus Warsaw --> Kiev and Kiev -> Warsaw. Can I travel to Ukraine with USA passport?
Expert's answer:
Yes, at the border between Poland and Ukraine, you need to go through passport control. The citizens of the US are eligible to enter Ukraine on a visa-free basis if their stay doesn't exceed 90 days in 180 days period. You can check the following official Polish service about crossing the border.Rita asks: I am 24 years old, I recently applied for a Ukrainian passport since my mom and 3 sisters already have them. They told me I need to get a court paper and there is no lawyer ready to make it. I live in Lebanon and the situation in Ukraine is devastating. Is there any way I can take my passport without this paper? How can I make things better?
Expert's answer:
You should consult with the embassy of Ukraine to Lebanon and the Migration Service of Ukraine to get the latest official info about this issue.ANTONINA asks: Hi, my international Ukrainian passport will expire in November, how I can renew my passport?
Expert's answer:
You can extend the validity of your international passport in the local embassy/consulate of Ukraine, contact them directly to get more info. They can also issue a new international passport, but it will take several weeks or even months.Sylvie asks: Next week I am helping a Ukrainian lady to travel by plane from Madrid to the UK. My daughter in Madrid has been hosting her since March this year and the lady now has a placement agreed in the UK. She has a valid Ukrainian passport but it is not a biometric one. Is she still okay to fly back to the UK with me?
Expert's answer:
The following official article has mentions of just a "valid Ukrainian international passport". Contact them directly to clarify this issue ("Further support" section, helpline call).Sarah asks: I am hosting a 28 yo Mother with 4.5 yo son. Son's Ukrainian passport is due to expire. Easiest way to renew?
Expert's answer:
She should contact the local embassy/consulate of Ukraine, they should be able to provide this service. For example, if you are from the UK, here is the site of the embassy of Ukraine to the UK.DustyDyson asks: We have a family staying with us under Homes for Ukraine scheme - daughter turned 14 after arrival in the UK. She has an international passport but this will expire next year and I understand she needs an internal passport/ID card to renew it. How can she get her ID whilst in the UK, please?
Expert's answer:
This service may be provided by the Ukrainian Embassy in the UK, contact them for clarification.stephane asks: Hi, please is it possible for the Ukrainian authorities to issue to the same person two valid international Biometric Ukrainian passports, both valid for 10 years, within a year - if so in which circumstances - if not what might be the explanation ?
Expert's answer:
This is possible if the older passport has an open visa and its validity period is more than six months. But, for example, there are no free pages for visa stamps. However, your case that both passports were issued within one year sounds suspicious or the person travels a lot. In any case, be very careful and do not send any help to anyone in Ukraine until you are sure that this is a real person.Kate asks: I got married in the USA and change my name. Im traveling to Ukraine through Poland, I got Poland visa in my Ukrainian International passport under but the name in my Ukrainian passport is not changed yet. So when I will be flying my name will be different on the passport and travel ticket, if I bring my marriage certificate would that work?
Expert's answer:
Yes, there should be no problems if you have documents confirming the change of your last name. It is also worth noting that the official deadline for changing a passport and other documents when changing a last name because of marriage for citizens of Ukraine is 1 month from the date of marriage. So you may have to pay a small fine if you are going to change your Ukrainian documents and the deadline has already passed.Sushant asks: When I was crossing the border Ukrainian side officer forgot to put exit stamp on my passport because because of rush. Now I am thinking to return back to Ukraine, so would this stamp issue can create problems? I am not Ukrainian citizen.
Expert's answer:
Most likely there should be no problems, especially if you explain how it happened. Just in case, you can take with you documents proving that you left Ukraine at that time (tickets). Border crossing information should also be available in the databases of the Ukrainian border service, and not just in the form of a stamp. You can also try to contact the State Border Guard Service of Ukraine, maybe they can clarify this issue.David asks: How do I get a Ukrainian passport for my 5 months old son?
Expert's answer:
If you are in Ukraine, you should contact the local office of the State Migration Service of Ukraine. If you are abroad, contact the embassy/consulate of Ukraine to this country.Khaled asks: It's need father for add Ukrainian son to passport his mother or enough mother do it at embassy?
Expert's answer:
For issuance/extension of an international Ukrainian passport or adding information to the parent's passport, a child under 16 must come with one of the parents, the presence of two parents is not necessary.Allen asks: Are international passport services currently available in Ukraine.
Expert's answer:
Yes, the State Migration Service of Ukraine continues to provide this service. Fees remain the same, but it may take from several weeks to a couple of months to get a new passport.Karen asks: I am sponsoring a 14 year old Ukrainian who is living with me in UK. Her passport is due to expire in December, how do I get this renewed and is it possible to do this online?
Expert's answer:
It is possible to extend the validity of an international Ukrainian passport in the embassy of Ukraine to the UK, contact them directly to make an appointment, since the passport can't be renewed online, it is necessary to visit the embassy.Khaled asks: My girl Ukrainian she now France and she have passport but she want do passport to her son 7 old or to add him on her passport to can travel to me , what is better and how much time it takes and what documents need for it?
Expert's answer:
She should contact the embassy of Ukraine to France to get the latest info about options available. Adding information about a child to a parent's passport takes much less time than obtaining a new international passport, which can take weeks or even months.Viktoriya asks: I came on a Green card when I was 5 didn't have a passport since I was a kid. Now I am 24 and would like to have one. Am I legible to apply?
Expert's answer:
Most likely you have this right, although if you are a US citizen now, then you will have to pledge to terminate your US citizenship, as Ukraine doesn't recognize dual citizenship.
The basis for the loss of citizenship of Ukraine is the voluntary acquisition by a citizen of Ukraine of the citizenship of another state, if at the time of such acquisition the person has reached the age of majority. But in practice it is rarely done. You can contact the embassy of Ukraine to the US to get more info.
Jill asks: My guest under the Homes for Ukraine Scheme recently had their passport extended at the Ukrainian Consulate in London and a 2 year extension stamp has been put in this passport. Does this mean they can travel anywhere now (subject to visa requirements) or just back to Ukraine?
Expert's answer:
An extended Ukrainian international passport is a valid Ukrainian international passport (until the expiration date) and its holder is not restricted in rights in any way on this basis. So it can be used for international travel and not just to enter Ukraine.Omoniyi asks:
My 1 year old daughter, Oksana who is a Ukrainian citizen is currently in Nigeria and we need to apply for her Ukrainian passport, but the embassy of Ukraine in Nigeria is saying it's not possible because of the war Russia waged against Ukraine. And we need to travel as a family to the UK, how do I leave a 1 yr old baby behind. Someone should kindly provide me with useful information. Thanks
I also applied for my permanent resident permit in Ternopil in October 2021 and I came for holiday on Nigeria, I was to return back to Ukraine on 23rd of February, 2022 but couldn't cos of the war. How do I get the PR I applied for as my temporary permit expired on 23rd of March, 2022.
Expert's answer:
Such a response from the embassy looks strange, the embassy is obliged to provide such a service (issuing an international passport) to a citizen of Ukraine, and as far as I know this service is still available in the embassies of Ukraine around the world, although the process can take several months. Try to contact directly the Ministry of Foreign Affairs of Ukraine, if the embassy in Nigeria refuses to provide this service. As for the residence permit, contact the State Migration Service of Ukraine, they should be able to provide some info.Tricia asks: How fast can I renew my Ukrainian passport while in the USA?
Expert's answer:
As far as I know, you have the right to extend your expired international Ukrainian passport for 5 years without issuing a new one and this should be a quick procedure. Contact the Ukrainian Embassy in the USA for the latest information.Zubee asks: Hi, My friend in Ukraine applied for a Ukrainian international passport and told me that her internal plastic ID/passport is held with documents and will be returned after the international passport is issued. Is it true? Do the internal passport is submitted for international passport?
Expert's answer:
It is not true. The list of documents submitted for issuing a Ukrainian international passport includes 2 copies of the internal passport, which always remains with the owner and is not withdrawn for the time of issuing an international passport. The price of an international bio-metric passport in Ukraine is about 25-35 USD and it takes 7-20 working days to get it.Katrina asks: My Ukrainian guest has a 3 yr old son who does not have a Ukrainian passport - they are now living in the UK, how can I get him a Ukraine passport?
Expert's answer:
Your Ukrainian guest should contact the embassy of Ukraine to the UK. According to this news from the Ukrainian Migration Service, very soon it will also be possible to get an internal passport of a citizen of Ukraine abroad.Gina asks: How can I renew a child's Ukrainian passport from the UK? There is no reply from Ukrainian embassy
Expert's answer:
Until recently, it was possible to obtain a new internal passport of a citizen of Ukraine only in Ukraine. However, on June 13, the Ukrainian Migration Service announced an experiment in issuing this document abroad. So the embassy of Ukraine to the UK should start providing this service soon, keep trying to contact them. You can also try to contact the Ministry of Foreign Affairs of Ukraine directly, if the embassy does not respond.John N asks: A Ukrainian citizen is in Germany due to the war and is authorized to travel to the US but doesn't have an international passport. She says that the only way to apply for one is online and can't get online due to the large number of applicants. She says it is taking 3 months to obtain a passport. Is all of this true?
Expert's answer:
A Ukrainian citizen can apply for a new international Ukrainian passport at the consulates/embassy of Ukraine in Germany, the process may take several months. To make an application, a personal presence at the embassy is required. The reception of citizens is carried out by appointment, which can be done online. Perhaps, if this is a real person, it is worth considering the option of returning to the western part of Ukraine (Lviv, Uzhhorod, Ternopil), which is quite safe at the moment, and issue a new passport there via the local office of the Migration Service of Ukraine; it will take no more than a month.Kevin asks: How does a Ukrainian refugee get their internal passport photo changed at age 45 whilst they are residing in the UK?
Expert's answer:
This procedure, renewal of the internal passport of a citizen of Ukraine, can be done only in Ukraine. Via the Embassy of Ukraine in the UK, it is possible to issue a new Ukrainian international passport. Contact the embassy directly for more information.John asks: Are international passports still being given for Ukraine citizens in the midst of the war? I am being told passport offices are open only to refugees.
Expert's answer:
On March 15, 2022, the State Migration Service of Ukraine resumed work on providing administrative services, in particular, issuing international passports. The latest info is available on the Facebook page of the Migration Service of Ukraine.Helen asks: We have a Ukrainian family living with us in the UK. The children's passports expired 5 days ago - how can we get the passports renewed?
Expert's answer:
It should be possible via the embassy of Ukraine to the UK. Contact them directly to get the latest official info about this issue.Arne asks: I know a girl in Odessa, Ukraine that is trying to get an international passport for her mother considering what is going on. She is saying it will take a month for an emergency passport, at a cost of 3100 UAH. I'm not so much concerned about the cost as the amount of time. Any help is appreciated! Thanks!
Expert's answer:
The prices remain at the same level: 733 UAH - 20 business days, 1,085 UAH - up to 7 business days. As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, before you are absolutely sure that this person is real. The first step is to talk to this person numerous times directly via something like Skype, Facebook, WhatsApp, etc. with a webcam turned on.Svetlana asks: Hello, is it possible to get biometric passport in Ukraine given the current situation? Can it be expedited? What is the cost? Thank you
Expert's answer:
Yes, the Ukrainian Migration Service continues to provide this service, all the latest information is available here.James asks: How much does it cost to get a passport in Ukraine if you are a citizen there? And how much is it to buy a phone there?
Expert's answer:
As of 2022, the official fee of an international biometric passport in Ukraine is about 25-40 USD and it takes 7-20 working days to get it. The price of an inexpensive smartphone (Xiaomi, Samsung) starts at about 110 USD. As usual, our advice is not to send any help until you've had several video calls, that's at least some proof that this is a real person.Alex asks: I have dual citizenship - Ukrainian and Australian. My name in Australian passport is Alexei. However, in Ukrainian passport it is Oleksiy. It was translated this way from Russian. Will this be a problem when I fly to Ukraine, since there is a mismatch of the name? Sometimes you need to show both passports, especially with Airlines who check that you have a valid visa, etc.
Expert's answer:
Slight variations in the spelling of a name are usually tolerated and are rarely a problem, although such a situation can't be ruled out. Also, since Ukraine doesn't recognize dual citizenship, you need to be careful when interacting with its officials, as your Australian citizenship can serve as a reason for depriving you of Ukrainian citizenship (in practice, it rarely happens, but there is still such a risk). I think that the best option is to enter Ukraine on Ukrainian documents and leave the country on an Australian citizen's passport.Katie asks: My daughter is a permanent resident in the USA and a citizen in Ukraine. she wants to get an international Ukrainian passport but she is 17. Can we get one for her?
Expert's answer:
As a citizen of Ukraine, she has the right to get a Ukrainian international passport upon reaching the age of 16. Contact the embassy of Ukraine to the US for more information.Ricky asks: I'm talking to a girl in Dnipro and she said an passport is $380. Dollars? Is that a lie?
Expert's answer:
The official fee to get an international bio-metric passport in Ukraine is about 20-40 USD and it takes 7-20 working days to get it.Lyubov asks: hi, i have ukrainian international passport with visa of permanent living in australia but my passport will expire in november 2021 please tell me what documents neede for renewal of my international pasport, where how long it cost and take time if i live in melbourne but embassy of ukraine in canberra, do i need to go to canberra or consulate of ukraine in melbourne can renew my passport? thank you
Expert's answer:
The embassy of Ukraine to Australia should provide this service. It will take several months to issue a new international passport. You should contact the embassy directly to get the latest info about it.Lanul asks: My Ukrainian passport is expired, how can I get new one?
Expert's answer:
To issue a new Ukrainian international passport, you should contact the local embassy/consulate of Ukraine, a new Ukrainian internal passport can be obtained only in Ukraine, in the regional office of the Migration Service of Ukraine.Oleg asks: Hi! If I have an expired non-biometric Ukrainian foreign passport - do I need to cancel it OR it is automatically cancelled because 1) it is expired, 2) it is non-biometric? Thanks
Expert's answer:
Your expired non-biometric Ukrainian international passport is no longer valid, you don't need to do any cancelation. You can contact the local embassy/consulate of Ukraine to get info about obtaining a new international passport. They usually offer this service, but it will take several months.Maria asks: I am an American citizen. I will be in Ukraine during summer and wonder if I would be able to renew my Ukrainian international passport that expired in 2009 without problem? Thank you!
Expert's answer:
If you have not renounced the citizenship of Ukraine, then you most likely remain its citizen (voluntary acceptance of the citizenship of another country can lead to the termination of Ukrainian citizenship, but in practice this does not work well). So you have the right to obtain a Ukrainian international passport. You'd better also contact the Ukrainian embassy in the US, they usually provide this service (takes a couple of months).George asks: Is Ukrainian passport offices open? Or they are closed due to quarantine?
Expert's answer:
The lockdown in Ukraine ended on January 25, 2021, so there shouldn't be any problems with the work of the passport offices.Jeff asks: My friend lives in Zaporizhzhia, Ukraine and needs to apply for a Ukrainian International Passport to visit me in the US. How is this done, and what is the cost?
Expert's answer:
It's not difficult, a citizen of Ukraine just needs to come to the local passport office, fill out an application, pay the fee, and wait a couple of weeks. The price of an international bio-metric passport in Ukraine is about 20-40 USD and it takes 7-20 working days to get it. Before you are sure that this person is real (regularly talk via Skype, Facebook, WhatsApp, etc. with a webcam turned on), you should not send any help.Liliia asks: I live in the United States and have a green card. I am in the process now of getting my citizenship. My Ukrainian passport expired in September 2020. My mother is having serious health problems. Can I get my passport renewed somehow and how long would that possibly take with this virus going on? Probably nothing can be done quickly?
Expert's answer:
You can get a new international passport in the embassy of Ukraine to the US, but it will take several months. There is another option available. The embassy can issue a document allowing you to return to Ukraine (in your case, because your international passport is expired) - a certificate of return, it should take several days. Contact the embassy of Ukraine to the US to get more details.Oleksandr asks: My passport expired October 20/2007 , I am at Chicago , can I renew it, and how long it will take. Thank you
Expert's answer:
If it is about an expired Ukrainian international passport, you can get a new one via the embassy of Ukraine to the US, contact the general consulate of Ukraine in Chicago to get more info. Usually it takes a couple of months.Khrystyna asks: Hello. I am a US permanent resident and my Ukrainian passport is regular and not biometric. I need to travel to Germany and they require a biometric passport for a visa-free entrance. What can be done in this situation? Thank you!
Expert's answer:
As a citizen of Ukraine, you can get a new international passport via the embassy of Ukraine to the US. Contact them to get more info.Olya asks: Married American and obtained US citizenship. But I didn't renounce my Ukraine citizenship. My Ukraine Passport expired, is it possible to renew it while abroad?
Expert's answer:
Ukraine still considers you as its citizen and you have the right to get all the necessary documents. A new international passport can be obtained in the Ukrainian Embassy in the United States, contact them for more information. A new internal passport can be obtained only in Ukraine.Mykhailo asks: How can I extend my Ukrainian international passport in Indonesia?
Expert's answer:
You should contact the embassy of Ukraine to Indonesia directly to get the latest info about this issue.Gala asks: Hi, I have both Ukrainian and American passports. If I enter Ukraine on my Ukrainian passport (bc of corona virus), would I have trouble leaving on an American passport since it won't have a record of my arrival to Ukraine, and as I understand customs tend to check your stay?
Expert's answer:
You can use your Ukrainian passport to enter and leave the country, and use your US passport when entering the US.Nadiia asks: Good afternoon, I am a Ukrainian citizen, however, I also became a US citizen. My Ukrainian passport is expired and and I can't go with the US passport to see my family in the Ukraine because of the corona virus. What can I do to be able to enter Ukraine? Can I renew my Ukrainian passport from the US even though I am a US citizen too? Thank you
Expert's answer:
Since Ukraine doesn't recognize dual citizenship and you haven't terminated your Ukrainian citizenship, Ukraine still considers you a citizen of Ukraine. This gives you the right to get a Ukrainian international passport at the embassy of Ukraine to the US. But I am not sure how long it will take to get it in the current crisis conditions. You can also ask the embassy about getting a certificate for return to Ukraine, which can be issued faster. Contact the embassy directly to get more info.Andrea asks: Hi, I have obtained the Italian citizenship with an Italian passport, I still have the Ukrainian passport. I am going to be in Ukraine in March and I would like to know if I can travel only with my Italian passport and if I could get any problem in doing so. Thank you in advance.
Expert's answer:
Ukraine doesn't recognize dual citizenship and still considers you a citizen of Ukraine. Thus, to cross the border, you will need to have both passports, you will show your Ukrainian passport to Ukrainian border guards, and use your Italian passport when returning to Italy.Andrew asks: when I got my new bio-metric Ukrainian passport was I supposed to cancel my old passport?
Expert's answer:
Usually, in the process of getting a new passport, your old passport is taken from you. If you still have your old passport, then it is valid until the expiration of its term, it is not necessary to return it.Galyna asks: I am originally Ukrainian and got American citizenship in 2015. I have Ukrainian passport and trying to find out what I should do about it. Should I return it? If yes, how? I am going to Ukraine to visit my family and I want to make sure that there would no issues with having Ukrainian passport.
Expert's answer:
If you don't terminate your Ukrainian citizenship yourself, Ukraine considers you to be its citizen and you can visit the country with Ukrainian documents, if they are not expired. Ukraine doesn't recognize dual citizenship. However, you will not have problems if you use documents proving that you are a US citizen to visit Ukraine without a visa, but in this case your stay should not exceed 90 days in 180 days period. So if you want to stay longer and don't want to obtain a Ukrainian visa, you can enter Ukraine as a Ukrainian citizen (with valid Ukrainian international passport) and leave it as a citizen of the US to return to the US without problems. Here are the contacts of the embassy of Ukraine to the US, which can issue a new international passport if you need one.Devorah asks: Hi, I am currently in Israel and lost my Ukrainian passport. I need to travel to Switzerland next. How long will it take to get a new passport from the embassy in Israel?
Expert's answer:
This is not a quick process and may take up to 2 months or even more. You should better contact the embassy of Ukraine to Israel directly, perhaps they will be able to provide more info about this issue.Rendy asks: Hello. I am Czech citizen. I got married with Ukrainian girl. She has been living in Czech Republic for last 15 years, has permanent residence here. After wedding she was told she has to go back to Ukraine to make new UKR internal passport (change surname). Based on that they can make new international passport on UKR embassy here in Prague. Well is it really needed for her to go back to Ukraine to ask for new internal passport?? According to my understanding internal UKR passport is needed just for ppl living in Ukraine. Is my assumption correct? Thanks!
Expert's answer:
Yes, you are right. An internal Ukrainian passport is needed only to identify a citizen of Ukraine inside the country. An international Ukrainian passport is used similarly when a citizen of Ukraine is abroad. So if she has no problems at the moment with her current documents then receiving new documents is not required. Especially if she soon becomes a Czech citizen.Alina asks: Hi,I am a resident of Ukraine and I've moved Pakistan when I was 14 having only my international passport. I am 22 now and didn't have a chance to go to Ukraine to get my internal passport. Can I travel to Turkey or Russia without visa with my international passport?
Expert's answer:
The validity period of the Ukrainian international passport is 10 years, but for the persons who are not yet 16 - 5 years. So you should get a new international passport, contact the embassy of Ukraine to Pakistan. Ukrainian internal passport is needed only when you are in Ukraine.Ian asks: I am talking to a girl from Donetsk. She wants to help me get a passport. She says that she has to travel to Kiev to apply because in Donetsk there are no offices. Is this true?
Expert's answer:
Donetsk, as well as part of the Donetsk region, is not controlled by Ukrainian officials at the moment. It is known as the Donetsk People's Republic and controlled by the pro-Russian separatists. There are regular daily buses running from Donetsk to Kyiv, the price is about 25-30 USD.
Locals have to leave the conflict zone to get any Ukrainian documents (including new bio-metric international passports allowing Ukrainians to visit the Schengen countries without visas). The passes allowing to leave/return to the zone are issued by the Security Service of Ukraine online for free.
Just for your information, the price of an international bio-metric passport in Ukraine is about 20-40 USD and it takes 7-20 days to get it. As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, especially in parts of the Donetsk and Luhansk regions controlled by separatists like in your case, before you are absolutely sure that this person is real.
At least talk to this person several times via something like Skype with a webcam turned on. After it, you should arrange your meeting in Ukraine (in Kyiv). Otherwise you are doing it on your risk.
Anon asks: A Ukrainian lady friend has applied for her passport through a travel agency and sent me a copy. I notice on the second line of the machine code, it has a letter M instead of F. When I queried the travel agent, they said it was a non-biometric passport and they said the colour was dark blue. Am I being taken for a ride?
Expert's answer:
Yes, it all sounds suspicious especially if this is an image of a fake passport where they forgot to replace M (Male) with F (Female), if it is the case. There is no need to use the services of any "agencies" to get a passport. In any case, a personal presence is required to issue it.
Just for your information, the price of an international bio-metric passport in Ukraine is about 20-40 USD and it takes 7-20 days to get it, delays of up to 1 month are also possible. As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, especially in the Donetsk and Luhansk regions, before you are absolutely sure that this person is real. At least talk to this person several times via something like Skype with a webcam turned on. After it, you should arrange your meeting in Ukraine (in Kyiv). Otherwise you are doing it on your risk.
Vasyl asks: I lost my passport in Hong Kong.
Expert's answer:
You should contact the embassy of Ukraine to China.Tom asks: Hi, Now that it is after July 1, how long does it take and how much does it cost to get a bio-metric Ukrainian passport for Ukrainian national, for travel abroad? And if it is expedited? many thanks! -Tom
Expert's answer:
July 1, 2019, the official prices of an international bio-metric passport increased in Ukraine. The new cost (to get it in 20 working days) is 682 hryvnias (about 26 USD), 10 working days - 1,034 hryvnias (40 USD).Mikhail P asks: Hello, my wife and I are planning to travel from USA to Italy and Greece on a Ukrainian passport. Do we need to have Bio metric Ukrainian passports to travel to Italy Visa free?
Expert's answer:
Yes, only new bio-metric international passports give citizens of Ukraine the right to visit the countries of the Schengen zone without visas.Russell asks: I have a friend who lives in Ukraine and needs to renew her passport. How should she proceed with this and what is the cost?
Expert's answer:
The fee to get an identity card (Ukrainian internal passport) is about 10 USD, a new Ukrainian international bio-metric passport - about 30-40 USD. Don't send any help to anyone in Ukraine until you are absolutely sure that this is a real person. Otherwise you do it at your own risk and it is very high.Ira asks: Hi. I entered Ukraine in December 2018 with Ukrainian foreign passport , planning on leaving back to U.S. in July 2019 with U.S. passport. Is it possible?
Expert's answer:
Yes, if your US passport is valid, you can go back to the US without problems.Jardine asks: I got married to a Ukrainian and wanted to know could she change her name on her passports in England.
Expert's answer:
She can get new documents with her new last name in the embassy of Ukraine to the UK. You should contact the embassy directly to get the latest details on the process.Anna asks: Hi, I live in the US and have a green card, but currently visiting Ukraine and my passport is expiring soon - 10 days after my departure back to the US. I applied to get a new international passport, but not sure if I will be able to get it in time before my flight back to the States. Will I still be able to leave Ukraine with a passport that will be valid for 10 more days?
Expert's answer:
You will be able to leave Ukraine until your passport is valid. Although at the border you will probably be warned that your passport will end soon and you need to change it, if you want to return to Ukraine. In the US, your green card is the main document allowing you to enter the country and the passport will still be valid too. So there should not be any problems.Nico asks: How much does it cost for a Ukrainian living in Luhansk to get a Ukrainian passport and can they apply in Luhansk or do they have to travel to Kiev?
Expert's answer:
Locals have to leave the conflict zone to get any Ukrainian documents (including new bio-metric passports allowing Ukrainians to visit the Schengen countries without visas). The passes allowing to leave/return to the zone are issued online for free. There are no trains running between Luhansk and Kyiv. But there are regular daily buses, the price is about 25-30 USD.
The price of an international bio-metric passport is about 20-30 USD and it takes 7-20 days to get it. As we receive similar requests almost every day, our advice is not to send any help to a person in Ukraine, especially in parts of the Donetsk and Lugansk regions controlled by separatists like in your case, before you are absolutely sure that this person is real. At least talk to this person several times via something like Skype with a webcam turned on. After it, you should arrange your meeting in Ukraine (in Kyiv). Otherwise you are doing it on your risk.
Olga asks: I'm living in USA, have a green. I have a Ukrainian passport. Can I travel to Russia if my Ukraine passport expired 3 month before departure?
Expert's answer:
If you mean that you will have an expired passport before entering Russia then you won't be allowed to enter the country. If your passport will expire while you are in Russia and you want to return to the US with it then you will also have some problems as an expired passport will cause additional questions at the customs. So you should better get a new passport via the embassy of Ukraine to the US.Olena asks: Hi, I live in US and I got married a year ago. I would like to change my last name to my husband's now. Will that be a problem if I change my US driver license, SSN and etc, without changing last name on my Ukraine international passport?
Expert's answer:
I would recommend you get a new international passport with your new last name. As long as your current international passport is valid you can still use it to enter countries where you don't need to get a visa.
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